Refund Policy
Last updated: June 20, 2026
30-day money-back guarantee
Billman, operated by Aldrich Alvarez, offers a 30-day money-back guarantee on all paid plans. If you're not satisfied with your purchase, you may request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all orders. To request a refund:
- Visit paddle.net and locate the transaction using the email associated with your purchase, or
- Contact our support team and we'll forward the request to Paddle.
Subscriptions
You can cancel a subscription at any time. Cancellation takes effect at the end of the current billing period — you keep access until then and won't be charged again.
Questions
Questions about a refund? Contact Aldrich Alvarez through the support channel listed in your account, or reach Paddle directly via paddle.net.