Privacy Notice

Last updated: June 20, 2026

1. Who we are

Billman ("the Service") is operated by Aldrich Alvarez ("we", "us", "our"). We act as the data controller for personal data we collect through the Service.

2. Personal data we collect

• Account data: name, email, login credentials.
• Customer / client data: contact details and billing items you enter for your own clients.
• Support communications: messages you send us.
• Usage and telemetry: pages visited, actions performed, error reports.
• Device data: device identifiers, browser type, IP address.

3. How we use it

• To create and operate your account (contract performance).
• To deliver and improve the Service (legitimate interests).
• To prevent fraud and protect the Service (legitimate interests).
• To respond to support requests (contract performance).
• To send service announcements (legitimate interests) and, where required, marketing emails (consent).
• To comply with legal obligations.

4. Who we share data with

• Paddle — our Merchant of Record for the sale of the Service, subscription management, payments, tax compliance and invoicing.
• Service providers / subprocessors — hosting, database, analytics and support tooling that operate the Service on our behalf.
• Professional advisers — legal and accounting, where necessary.
• Authorities — where required by law.

5. International transfers

Personal data may be processed in countries outside your own. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Retention

We retain personal data for as long as your account is active and for a reasonable period afterwards to comply with legal, tax and accounting obligations. After that, data is deleted or anonymised.

7. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict processing of, or port your personal data; to object to processing; and to withdraw consent. You also have the right to lodge a complaint with your local supervisory authority. We aim to respond to requests within one month.

8. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls and regular reviews — to protect personal data.

9. Cookies

We use essential cookies required to operate the Service (e.g. authentication). We may use limited analytics cookies to understand how the Service is used. You can manage cookies through your browser settings.

10. Contact

For privacy questions or to exercise your rights, contact Aldrich Alvarez through the support channel listed in your account.